Implementation Masterclass: How to deliver WOW service

Implementation Masterclass: Is Your Client Preparing to Leave?
August 14, 2017
[WIN:WIN] How to Dramatically Improve Your Profit, Capacity, Team and Growth
August 14, 2017

One of the pillars of a successful Accounting firm is having strong and lasting relationships with clients. So knowing and giving them what they want and need is crucial. Join this series of Implementation Masterclasses to learn how to do exactly that.

Key takeaways:

  • Build strong and lasting client relationships through effective communication
  • Create deep financial intimacy to deliver service excellence
  • Meet client expectations and deal with complaints
  • Implement a client feedback process to improve service delivery
  • Be the firm that clients absolutely love

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