The key to a powerful action plan is relevance. Your client must be able to discern a clear link between the items on the action plan and the achievement of the goals and objectives that they have articulated. Short and concise beats long and waffly every day of the week.
As you consider the validity of an item proposed for your action plan, you should once again start with why. Why are we considering this particular action item? To what greater gain does its implementation contribute? To which specific objective does the action item pertain?
In our coaching work with Accounting firms, we allow just three projects to be entered onto the 90-day action plan. We have found that implementation is higher and much more focused with a small number of items on the action plan. It is important that the client come up with the action plan, rather than you – but you must challenge the projects the client proposes to run with.
About the Author
Colin DunnDirector & Co-founder at PANALITIX
Colin is a Chartered Accountant who, having spent almost 10 years with one of the fastest growing and most innovative firms in the UK, has since invested over 20 years helping business owners to improve their businesses with a focus on attracting new clients, better managing existing clients, developing new products, building an engaged team and strengthening internal business processes.
Colin's primary focus at PANALITIX is on product development and business improvement content. He is the author of the bestselling book “Accountants: The Natural Trusted Advisors".